IT Support &

Software Optimization

The Backbone That Keeps Your Business Running Smoothly

IT & Software Support with Unlimited Troubleshooting

One provider. Every issue. No extra fees.

We don’t just fix what’s broken. We stay on top of the tools that run your business — from websites and email to CRMs, calendars, payment systems, and workflows.

You don’t need to worry about what’s “IT” vs “software.”
If it powers your business and it’s not working right, we’ll handle it.

What We Handle for You

Software Support for the

Tools You Actually Use

We don’t stop at email and domains. We fix the stuff your business actually runs on.

✅ Fix “it’s not working” issues across 80+ tools
✅ Clean up CRM tags, forms, and workflows
✅ Sync calendars with booking tools
✅ Repair Stripe, PayPal, and checkout errors
✅ Set up or remove user logins and access
✅ Troubleshoot login or permission problems
✅ Update client portals and internal tools
✅ Organize contacts and clean up lists
✅ Segment audiences for marketing or CRM
✅ Build or fix internal dashboards
✅ Set up intake forms and workflows

✅ Almost any software task you can think of

Website, Email & Domain Support

Everything You Need to Keep Your Website Live, Your Emails Delivering, Domains Under Control

What’s Covered:
✅ Website updates
✅ DNS records & domain renewals
✅ SSL certificate installs & renewals
✅ Email uptime & inbox deliverability setup
✅ SPF / DKIM / DMARC configuration
✅ Troubleshooting website, domain & email issues

✅ Plugin & theme updates

✅ Basic content updates (text, links, images)

✅ Contact form testing & troubleshooting

✅ Embedding third-party widgets

✅ Adding tracking codes

Pricing

Monthly Support

Website, Domain &

Email Hosting

$80/platform/month

+ $50 One-Time Setup Fee

✅ All IT & Hosting Features Included

✅ Monthly Website Backups

✅ Monthly Theme & Plugin Updates

✅

Discounted Task & Emergency Support Included ℹ️ Included Benefits: • 25% Off Task Support
• No Service Fees on Task Support
• 20% Off Emergency Task Support
• 50% Off Emergency Support Service Fee

✅

Additional Users & Domains Available ℹ️ Included Benefits: • Up to 3 Email Users Included ($10 per additional user)
• Up to 5 Domains Included ($5 per additional domain)

No contracts - cancel anytime

Full Hosting

Package

$150/month

+ $50 One-Time Setup Fee

✅ All 3 Platforms and Hosting Features Included

✅ Unlimited Troubleshooting

✅ 1 Hour Monthly IT Support Included

✅ Priority on all IT Support Requests (1-2 days)

✅

Discounted Task & Emergency Support Included ℹ️ Included Benefits: • 25% Off Task Support
• No Service Fees on Task Support
• 20% Off Emergency Task Support
• 50% Off Emergency Support Service Fee

No contracts - cancel anytime

One-Time Support

Standard IT

Task Support

$100/hour

+ $100 Service Fee

✅ Covers All IT Related Tasks

✅ Liaison With Software Providers

✅ Troubleshooting of IT & Website Issues

✅ DNS, Email Routing, and Website Changes

✅ Standard Business Hours

✅ Standard 2–3 Business Day Turnaround

Emergency IT

Task Support

$125/hour

+ $200 service fee

✅ Immediate Response Within 2 Hours

✅ Emergency DNS, Email, or Website Fixes

✅ Covers all IT Related Tasks

✅ Resolution of Urgent IT Issues

✅ Weekends/After Hours Available ($150/hour)

✅ Post-Resolution Testing for Reliability

How It Works

IT support isn’t just about fixing what’s broken — it’s about making sure nothing breaks in the first place.

We keep your tech stable behind the scenes, from your email and website to your internal tools and software stack.

And when something does break? You get unlimited troubleshooting with hands-on help — like having a team of VAs with the skillset of an IT department.