IT Support

& Maintenance

The Backbone That Keeps Your Business Running Smoothly

What Is IT Support & Maintenance?

IT support isn’t just for when something breaks.

It’s the proactive setup, maintenance, and monitoring that keeps your website live, your emails delivering, your software connected, and your systems secure — all without pulling you into the tech weeds.

From hosting and backups to DNS settings, email uptime, and user management, you get support that keeps your tools working together and your team focused on growth — not glitches.

Complete IT Support & Maintenance for

Modern Businesses

Website, Email and Domain Hosting

Everything You Need to Keep Your Website Live, Your Emails Delivering, Domains Under Control

When you protect your website, email, and domain, you protect the lifeline of your business. We make sure everything runs quietly in the background — reliably, consistently, and without constant upkeep on your end.

Hosting, backups, email performance, and software maintenance — so your systems stay online, your tools stay synced, and your team can stay focused on what matters most.

✅ Website Hosting & Monthly Updates

✅ Plugin & Theme Updates (Monthly)

✅ Monthly Website Backups & Monitoring

✅ SSL Certificate Install & Management (SSL Included)

✅ Domain Renewal Monitoring

✅ Email Uptime Monitoring

✅ Email Deliverability Setup & Monitoring

✅ Blacklist Monitoring

✅ SPF/DKIM/DMARC Record Checks

✅ Performance Monitoring

✅ Troubleshooting of Issues

IT Support & Task Execution

Complete software management across 80+ platforms — without the downtime, confusion, or tech headaches.

From calendar tools and CRMs to communication platforms and project boards — we keep your software stack running smoothly. We handle updates, troubleshoot issues, connect tools, and step in as your go-between when software problems start costing you time or revenue. Whether it’s syncing your calendar, fixing a tagging issue, or helping your team onboard onto a new app — we’ve got it covered.

✅ Covers All IT-Related Tasks

✅ Liaison With Software Providers

✅ Troubleshooting of Issues

✅ DNS, Email Routing, and Website Support

✅ Basic Software Setup or Configuration Help

✅ Account or User Access Adjustments

✅ Light Website Edits or Content Swaps

✅ Domain Record or Email Routing Changes

✅ Configuration of Email Clients or Device Setups

✅ Help With Website Plugin or Theme Conflicts

✅ System Health & Uptime Checks Upon Request

✅ Troubleshooting Login, Access, or Timeout Issues

Pricing

Monthly Support

Website, Domain &

Email Hosting

$80/platform/month

+ $50 One-Time Setup Fee

✅ All IT & Hosting Features Included

✅ Monthly Website Backups

✅ Monthly Theme & Plugin Updates

✅

Discounted Task & Emergency Support Included ℹ️ Included Benefits: • 25% Off Task Support
• No Service Fees on Task Support
• 20% Off Emergency Task Support
• 50% Off Emergency Support Service Fee

✅

Additional Users & Domains Available ℹ️ Included Benefits: • Up to 3 Email Users Included ($10 per additional user)
• Up to 5 Domains Included ($5 per additional domain)

No contracts - cancel anytime

Full Hosting

Package

$150/month

+ $50 One-Time Setup Fee

✅ All 3 Platforms and Hosting Features Included

✅ Unlimited Troubleshooting

✅ 1 Hour Monthly IT Support Included

✅ Priority on all IT Support Requests (1-2 days)

✅

Discounted Task & Emergency Support Included ℹ️ Included Benefits: • 25% Off Task Support
• No Service Fees on Task Support
• 20% Off Emergency Task Support
• 50% Off Emergency Support Service Fee

No contracts - cancel anytime

One-Time Support

Standard IT

Task Support

$100/hour

+ $100 Service Fee

✅ Covers All IT Related Tasks

✅ Liaison With Software Providers

✅ Troubleshooting of IT & Website Issues

✅ DNS, Email Routing, and Website Changes

✅ Standard Business Hours

✅ Standard 2–3 Business Day Turnaround

Emergency IT

Task Support

$125/hour

+ $200 service fee

✅ Immediate Response Within 2 Hours

✅ Emergency DNS, Email, or Website Fixes

✅ Covers all IT Related Tasks

✅ Resolution of Urgent IT Issues

✅ Weekends/After Hours Available ($150/hour)

✅ Post-Resolution Testing for Reliability

How It Works

IT support isn’t just about fixing what’s broken — it’s about making sure nothing breaks in the first place.

From day one, your business tools are actively monitored, maintained, and supported. That means your website stays online, your email runs smoothly, your DNS records are configured properly, and your core software stays updated and synced across users.

Instead of chasing down issues, logging into endless dashboards, or trying to guess what went wrong — you have a partner keeping everything stable behind the scenes. Think of it as having an IT department without the overhead. Quick updates, smart monitoring, and expert help when you need it.