Your Business Needs a Help Desk. Now You’ve Got One.

IT Support that Doesn't Stop at Passwords and Backups

Fixes, tasks, and answers — when you need them.

No more wasting hours on broken software, missed emails, or tech that doesn’t talk to each other.

Get fast, hands-on troubleshooting across your business tools — without hiring in-house or waiting days for support.

Because fixing passwords isn’t enough when your CRM, calendar, and tools are what actually drive your business.

IT & Software

Support

Keep All Your Software Running Smoothly

From your website and email to your CRM, calendar, accounting tools, and team access — we manage, troubleshoot, and maintain the systems your business depends on every day

Cybersecurity & Backup Protection

Prevent Breaches, Protect Data, and Keep Stay Secure

Protect everything from client info to daily operations with smart security, active threat monitoring, and reliable backups. Avoid downtime, stay compliant, and recover quickly if something goes wrong.

Software Optimization & Automation

Streamline Your Tools and Eliminate Repetitive Work

Connect your systems, automate your daily tasks, and finally get your software working together. Save hours, reduce manual errors, and free up your team to focus on what matters most.

The only tech team you will ever need

Hands-On Support for All the Tech You Use Every Day

One Team. Every Issue. Fixed Fast.

Tech issues don’t wait — neither should you.
Get same-day troubleshooting and hands-on help across 80+ tools and platforms, without the ticket backlog.

Here’s What You’ll Get:

✅ Instant support when something breaks
✅ Help with your everyday software tasks
✅ Clear answers when you’re stuck
✅ Fewer lost leads, failed emails, and broken processes
✅ Knowing your tech is watched, tested, and ready

The only tech team you will ever need

What is Modern IT?

All-in-One Tech Management That Works Behind the Scenes

Modern IT isn’t just about fixing broken hardware or resetting passwords. It’s about making sure your entire digital ecosystem — websites, CRMs, calendars, email, file storage, automations, and more — actually works together.

Instead of relying on multiple vendors or duct-taping platforms yourself, Modern IT brings everything under one roof:

✅ Systems that stay online

✅ Security that runs quietly in the background

✅ Automations that reduce busywork and human error

It’s proactive, software-focused, and built to support how today’s businesses actually run.

Everyday Tech Problems That Slow You Down

Email Headaches?

Solved

We troubleshoot your most common frustrations, from fixing complicated spam filter issues and resolving configuration errors to dealing with login errors, password issues, and sending/receiving failures.

Website Errors?

Get Back Online Fast.

Fix website issues Instantly. We quickly resolve issues that impact your customers and your security, including broken forms, plugin conflicts, 404 pages, and expired SSL certificates.

Your Domain is Down? Resolve DNS Errors.

When your website disappears or email breaks, we resolve critical DNS lookup failures, nameserver misconfigurations, expired domains, and missing MX records to ensure your digital address is always connected.

CRM Workflow Malfunctions

When your automated sales sequences fail, we fix problems where lead forms don't create contacts, follow-up emails don't send, or triggers fire incorrectly, ensuring your workflows run exactly as planned.

Platform Syncing

& Integration

If your essential software (CRM, calendar, invoicing) won't connect or share data, we fix broken connections and data synchronization errors, so every platform stays up-to-date and reliable.

Website Content Updates & Maintenance

Request ongoing changes to your website content, images, blog posts, and basic page layouts. We handle the updates, so your site stays fresh, relevant, and accurate without you needing to dive into the backend.

CRM Cleanup & Tag Management

When your CRM gets cluttered, simply ask us to remove outdated tags, fix broken automations, and organize sales stages. We ensure your CRM delivers the clarity and speed needed to segment contacts and track deals accurately.

Automation

Workflow & Edits

Need a new automation for lead nurturing? Want to optimize an existing follow-up sequence? Request a new workflow or edits to your marketing and sales automations to streamline your business processes.

Sales Pipeline

Builds & Updates

We help build, and optimize your sales pipelines within your CRM. Request new stages, update deal properties, or refine your process to accurately track leads and manage your sales cycle effectively.

Employee Onboarding & Offboarding

Manage Team Access & Accounts. We take the stress out of managing employee changes. We handle onboarding new users (access, licenses, setup) and execute secure offboarding to instantly transfer data and revoke access for departing staff.

Email Marketing Execution

Stop struggling with complicated email editors and list segmentation. Simply provide the content, and we take care of design setup, contact list segmentation, scheduling, and reliable deployment of your newsletters, promotions, and announcements.

Tech Troubleshooting: Any System

Stop letting tech errors steal your time. Whether it's a broken link, a sync issue, or a software error, our experts resolve technical bugs across any system or platform. Get the reliable performance you need to run your business smoothly every day.

142k+

IT Tasks Completed

Fast, reliable support — solving critical issues before they disrupt your team or cost you money

80+

Software Platforms Supported

From CRMs to calendars, we keep your business systems connected, secure, and working as one.

1500+

Businesses Transformed

Streamlining operations and eliminating chaos by turning your tech into smooth, scalable systems.

Try the Help Desk Free For 7 Days

Unlimited Troubleshooting. Zero Risk.

Help Desk On Demand

Get same-day troubleshooting on your most important platforms.

Stop the Tech Headaches

You depend on tools like your CRM, website, email, and booking system to keep your business moving — but when they break, you're left wasting hours trying to fix them... and getting nowhere.

With our Help Desk, you don’t have to.

We give you unlimited same-day troubleshooting on your core platforms — with real humans who speak your language, actually understand your software, and get you answers fast.

We don’t just tell you what’s wrong. We’ll walk you through how to fix it or handle it for you if you want it off your plate.

✅ Unlimited troubleshooting (up to 3 platforms)

✅ Same-day response during business hours

✅ Support Across 80+ Business Tools

✅ Guidance or Execution — Your Choice

✅ 4–24 hour execution turnaround time

✅ Real tech support

Cybersecurity & Data Protection

Protect your business from data loss, breaches, and downtime — before they happen

From password policies and breach prevention to backup management and access control, we keep your digital environment protected — without slowing you down..

✅ Security Setup

✅ Cybersecurity Monitoring

✅ 2FA & Password Management

✅ Endpoint Protection Guidance (devices & cloud)

✅ Cloud/Website/CRM Backup Management

✅ Emergency Breach Response/Disaster Recovery

Secure What Matters Most

Trusted by Teams Who Just Needed Things to Work

We’ve helped dozens of businesses fix broken systems, reduce downtime, and finally stop wasting hours on frustrating tech tasks. Here’s what it’s like to have us as your Help Desk.

"These guys actually know what they’re doing — finally."

"I’ve worked with other tech teams who just guess their way through automation problems. With this team, it’s different. Every issue I brought them — fixed. No fluff, just real knowledge and results." - Brady

"Highly recommend this"

"I’m not tech-savvy at all — and honestly, I don’t need to be anymore. Every time something breaks in my CRM or stops syncing, they fix it. They’ve saved me thousands of hours." - Lucy

"They’ve saved me thousands on website repairs."

"Any time I run into website issues, they’re my first call. What they’ve fixed for me on a simple monthly plan would’ve cost thousands with my old web team. Fast, knowledgeable, and way more affordable than anyone else I’ve used." - Melissa

"They fixed what Zapier support couldn’t.”

"I was stuck with broken Zaps and no clue what was wrong. Their team diagnosed the issue fast, walked me through what needed to happen — and I just had them do it. Saved me hours of frustration. Now I’m on a monthly plan and send them everything. They’ve become essential to my business." - Jerod

How It Works

Your tech team, just a Slack message away.

We make support simple, fast, and fully hands-on — here’s what happens after you sign up.

Pick up to 3 tools you rely on daily (email, CRM, website, booking system, etc.)

We’ll get access and be ready to help.

You get your own private Slack channel. No tickets, no waiting. Just message us when something breaks or you need help.

We tell you what’s wrong and how to fix it. Or you can have us do the fix for you. You stay in control.

Troubleshooting is always included. If you’d like us to perform the fix for you, it’s billed separately at our hourly rate.

Unlimited Troubleshooting, One Flat Rate — Start Free

We diagnose the problem fast. You decide whether to fix it yourself or have us handle it.

Help DESK

$150/m

Same-Day Troubleshooting — Guaranteed
Coverage Across 80+ Platforms
Hands-On Diagnosis by a Real Human
Fix-It Option (Only If You Want It)
Direct Slack Access to Our Team

Cancel anytime. Fixes are optional and billed separately. After your 7-day trial, you’ll be charged $250 for setup and your first full month.

Ongoing support is $150/month after that.

Your Help Desk Is Just the Beginning

You’ve Got a Team. Now Get the Full Stack.

Already loving the Help Desk? It’s time to unlock even more value. Our Help Desk keeps things running — but Custom Automation & AI-powered Projects help you grow and scale faster than ever.

Cybersecurity & Data Protection

Protect your business from data loss, breaches, and downtime — before they happen

From password policies and breach prevention to backup management and access control, we keep your digital environment protected — without slowing you down..

✅ Security Setup

✅ Cybersecurity Monitoring

✅ 2FA & Password Management

✅ Endpoint Protection Guidance (devices & cloud)

✅ Cloud/Website/CRM Backup Management

✅ Emergency Breach Response/Disaster Recovery

Secure What Matters Most

Cybersecurity & Data Protection

Protect your business from data loss, breaches, and downtime — before they happen

From password policies and breach prevention to backup management and access control, we keep your digital environment protected — without slowing you down..

✅ Security Setup

✅ Cybersecurity Monitoring

✅ 2FA & Password Management

✅ Endpoint Protection Guidance (devices & cloud)

✅ Cloud/Website/CRM Backup Management

✅ Emergency Breach Response/Disaster Recovery

Secure What Matters Most

Custom Automation & AI Projects

Fix What’s Broken. Automate What’s Repetitive. Connect What’s Disconnected.

Automations and integrated AI are the major systems that unlock true capacity. This is not simple help desk support; these are complex, custom development projects requiring advanced architecture, conditional logic, and multi-platform engineering. From multi-stage funnels to pipelines involving hundreds of workflows, we design robust systems that fundamentally transform your business operations.

✅ End-to-End Workflow Architecture & Build

✅ Custom AI Reply System Development

✅ Complex Multi-Step Automation Builds

✅ Advanced Software Integrations & Data Mapping

✅ Lead Intake System Design & Build

✅ Multi-Channel Smart Follow-Up

✅ Chatbot & AI Tool Implementation

✅ Quoting required

Foundational IT Support Built

to Keep You Running

Website Hosting

& Updates

We host and maintain your website on secure, modern infrastructure — handling plugin updates, uptime monitoring, and basic content changes so your site stays fast, functional,

and worry-free.

Email Uptime

& Troubleshooting

We monitor deliverability, catch failures, and fix login or sync issues — keeping your email accounts accessible, secure, and functioning the way your team depends on every

single day.

Domain &

DNS Management

We configure and maintain your domain settings — including records, redirects, and DNS troubleshooting — to ensure your website, email, and connected platforms stay properly linked.

Tech Troubleshooting

(Any System)

From login failures to broken forms or sync issues, technical bugs are resolved quickly and properly — so your tools work the way they’re supposed to without disrupting your operations.

Cybersecurity

Monitoring

Your systems are continuously monitored for suspicious activity, login attempts, and breaches — with alerts, best-practice configurations, and preventative measures that protect

your data and your team.

Website & Cloud

Backups

Automatic backups of your website and shared drives ensure nothing important is ever lost — with scheduled exports, cloud redundancy, and quick recovery options in case of failure or cyberattack.

Secure File Sharing

& Cloud Access

Keep sensitive data protected while making collaboration easy. Set up secure shared folders, manage access permissions, and ensure your team has the right level of access — without

risking leaks or confusion.

2FA & Password

Manager Setup

Add a strong layer of protection to your business. Enforce two-factor authentication, organize credentials with a secure password manager, and reduce the risk of breaches caused by

weak or reused passwords.

Workflow

Automations

Turn repetitive tasks into automated processes that run in the background. From lead follow-ups to internal reminders, streamline operations, save hours each week, and reduce human error

across your business.

Platform Syncing

& Integration

Connect your CRM, calendar, email, invoicing, and scheduling tools so they work together seamlessly. Eliminate double entries, reduce the manual steps, and ensure accurate, real-time data

across your entire system.

CRM Cleanup

& Tag Management

Remove cluttered tags, outdated stages, and broken automations. Organize your CRM for clarity, speed, and performance — so you can segment contacts properly, track deals accurately, trigger the right workflows, and keep your follow-ups consistent.

New Lead Follow-Up

Sequences

Build automated sequences that respond to new inquiries instantly, nurture interest over time, and guide leads toward booking a call or making a purchase — without missing a beat or letting anyone fall through the cracks.

Software We Support

Choose Your Plan

Pricing Plans

Choose Your Plan

Select
Currency

Active
Tasks

Software
Platforms

Automation +
Task Support

$250

per month

*$75 one-time setup fee

Troubleshooting and Issue Resolution
Website Modifications
Day-to-Day Software Related Tasks
Workflow Automations
3rd Party Integrations
Email & Text Automations
Forms & Surveys
Conditional Logic
Unlimited Monthly Tasks
2 - 3 Day Task Turnaround Time

Design
Plus

$350

per month

*$75 one-time setup fee

Automation + Software Tasks Included
Email + Text Marketing Content
Funnel Content
Social Media Posts
Presentations
Lead Magnet Content
Online Course Creation
Blog Writing
Unlimited Monthly Tasks
2 - 3 Day Task Turnaround Time

Automation
Projects

Contact Us
For a Quote

Large-Scale Automations
AI Engineering (Chatbots & Voice AI)
Advanced Integrations & Workflows
Customized for Complex Business Needs
Perfect For Rushed Projects
Strategy Sessions With Our Team
Dedicated Project Manager
No Monthly Recurring Costs
Priority Turn Around Time
No Setup Fees

Latest Updates

Great team

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Our Blogs

The #1 Mistake Businesses Make with Automated Scheduling

Discover how integrating your automated scheduling tools with your business software can streamline operations and improve customer interactions. Learn simple solutions with Get Automated to avoid com... ...more

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Overcoming CRM Software Challenges with Get Automated

Explore common CRM integration challenges and discover effective solutions with Get Automated. Learn how we streamline your CRM with other business tools, improve data consistency, and provide user-fr... ...more

Automation ,Software &Integration

March 19, 2025•2 min read

The Role of Automation in Managing Remote Teams

Explore how automation tools are revolutionizing remote work by improving team management and operational efficiency. Learn how to maintain productivity and coordination across distances. ...more

Automation

March 11, 2025•2 min read

Have Questions?

For Help Desk Support & Inquiries:

If you have questions about what is included in the monthly One-Support service, how the ticketing system works, or want to confirm if a specific issue (like a software conflict or access error) is covered, please use the form.

For Custom Automation & AI Projects:

If you are ready to plan a major build—like a multi-stage workflow, complex system integration, or sales pipeline architecture—please use the form and briefly describe your project goals.

We will schedule your dedicated Strategy Session to begin the quoting and planning process.